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Forms and Processes
Prior Authorization Forms
Technical Issues and Login Help
Simply Benefits Login Support
I Forgot My Password
How to Change Your Password
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Unable to Log In
How to Solve Most Technical Issues
I Didn't Receive an Email From Simply Benefits
Having trouble enrolling?
What the heck is a Browser Cache
I Want to Add or Change Banking Information
I Want to Change My Account Details
How Do I Add a Dependent to My Account/Health Plan?
How Do I Add a New Beneficiary to My Account/Health Plan?
How Do I Add a New Trustee to My Account/Health Plan?
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Coverage and Claims
How Do I Check My Claims and Usage?
Problem Submitting a Claim
How Do I Check My Coverage?
All About Getting Reimbursed
How Do I Find My Benefits Card (MyCard)
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Plan Administrators - Permissions
How to Review and E-Sign Your Master Application
How to Enroll Your Employees
How to Create/Add Another Plan Administrator
How to Send an Email and/or Push Notification to Employee(s)
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Advisor Help Center
Create a Quote
How to Create Classes & Divisions and Upload Account History
For Healthcare Providers
EDI/Dental Direct Bill Information
Direct Health (Telus eClaims) FAQ