English
English
French
Welcome
Login
Home
Solutions
Enter your search term here...
Search
New support ticket
Check ticket status
877-815-7751
Knowledge base
Forms and Processes
Prior Authorization Forms
0
Other Forms
0
Technical Issues and Login Help
Simply Benefits Login Support
5
I Forgot My Password
How to Change Your Password
I Want to Get the Simply Benefits App
Unable to Log In
Troubleshooting Mobile App Issues - Android
General Support
4
How to Solve Most Technical Issues
I Didn't Receive an Email From Simply Benefits
Having trouble enrolling?
What the heck is a Browser Cache
Member
General
16
Add or Change Banking Information on the Member Portal
I Want to Change My Account Details
How Do I Add a Dependent to My Account/Health Plan?
How Do I Add a New Beneficiary to My Account/Health Plan?
How Do I Add a New Trustee to My Account/Health Plan?
View all 16
Coverage and Claims
16
How Do I Check My Claims and Usage?
Problem Submitting a Claim
How Do I Check My Coverage?
All About Getting Reimbursed
How Do I Find My Benefits Card (MyCard)
View all 16
Benefits
8
CyberBOXX - FAQ
Travel Insurance FAQ
Pre - Existing Conditions
AIG Travel Insurance
Employee Family Assistance Program
View all 8
Marketplace Benefits
0
Admin
Admin Help
17
Plan Administrators - Permissions
How to Review and E-Sign Your Master Application
How to Enroll Your Employees
How to Create/Add Another Plan Administrator
How to Send an Email and/or Push Notification to Employee(s)
View all 17
Advisor
Advisor Help Center
6
Create a Quote
How to Create Classes & Divisions and Upload Account History
How to Create Plan Design
How to Set Commissions
How to Setup A Master Application
View all 6
For Healthcare Providers
Dental
1
Simply Benefits Dental (Direct Bill/EDI Information)
Health
1
Direct Health (Telus eClaims) FAQ