General

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My Bank Information Isn't in the List
If you've entered your banking information and noticed a seemingly incorrect address for your branch returned to you, you can safely ignore the address ...
Tue, 12 Sep, 2023 at 1:13 PM
Enrolling on-time & Late Applicant Status
If you do not complete your enrollment before the end of the first month, you will become a late applicant which means you’ll need to provide Evidence of In...
Wed, 20 Apr, 2022 at 2:56 PM
How to Update your Credit Card information
Some accounts have access to pay premiums via Credit Card. You will know you have access if you see the "Update Credit Card" action in your My Acc...
Tue, 17 Oct, 2023 at 9:36 AM
Understanding your Invoices (Employees)
This article applies to Employee-paid Benefits Invoices. If you are a Simply Benefits Admin/Employer, this article will have more relevant info for you. ...
Tue, 21 Feb, 2023 at 1:24 PM