We made the process of updating your personal account details as simple as possible. You can change the following details in minutes on our app or website:

  • Beneficiaries
  • Trustees
  • Province
  • Home Address
  • Phone Number
  • Marital Status
  • Gender
  • Coverage Type (Solo, Duo, Family, Waive)

Note: If you would like to change any of the following information, you will need to contact admin@simplybenefits.ca:

  • Email Address
  • Dependents
  • First & Last Name
  • Date of Birth

1. From the App (Recommended)

When you open up the App, click the "Account" icon in the top right-hand corner, then click the "Settings" button, and select what you'd like to change (email address, marital status, etc), and click the "Save" button.


2. From the Website

Sign in to your account at simplybenefits.ca, then click "My Account" on the left-hand side navigation. Next, click the "Account Details" tile, and make any necessary adjustments. Once completed, click the "Save" button.

Note: Inaccurate account details can cause delayed and even denied coverage. It's important you keep your personal account details accurate at all times, to ensure there are no lapses or problems with your coverage.

To learn how to update your account details, you can also watch the video below: