To ensure your benefits premiums are paid monthly on time, it's critical to keep your payment information up-to-date. Luckily, updating your credit card info is quick and easy. Follow these steps:
Note - at this time your credit card info cannot be updated from the mobile app.
- Log into your account at https://member.simplybenefits.ca/ from a web-browser (ex. Chrome, Edge).
- From the Dashboard, select My Account or click the gear in the top-right.
- From the My Account page, select Update Credit Card.
- You will be taken to a secure external partner site (Stripe.com) where you can update your Credit Card information on file.
- Ensure your Card Information, Name, Country and Postal Code are all accurate.
- You will be returned back to the Simply Benefits portal once complete.
That's it! If you encounter issues with this process, don't hesitate to reach out to us at firstname.lastname@example.org.