If you are trying to update your Banking Info as a Member on the member portal, go here.

It's important to make sure that your banking information is up to date so that we can withdraw benefit premiums on time. It only takes minutes to update, and here's how:

In order to update Banking Details for your company, you need to be a Parent Admin.

  1. Navigate to the Simply Benefits Admin/Employer Portal, here: https://app.simplybenefits.ca/admin/login
  2. Once logged in, from any page click on your initials in the top-right corner of the screen to open the drop-down menu.
  3. In the drop-down menu, select Banking Details. If you have already provided banking info, a summary of that will be displayed on-screen. If you would like to edit existing details, select Edit Banking Details.
  4. Follow the instructions in the form to enter and save your banking details.

Ensure you have confirmed the banking details you are entering to be correct. The best way to do this is to get a PAD/Direct Deposit sheet from your online banking, or from a bank teller. Banking Apps often have this info available too.

If your Institution Number or Branch/Transit Number does not appear in one of our lists, please see the following article:
My Bank Information Isn't in the List