1. Go to the login page for which you forgot your password
- Employees: https://member.simplybenefits.ca/login
- Employers/Plan Admins: https://app.simplybenefits.ca/admin/login
- Insurance Advisors: https://app.simplybenefits.ca/advisor/login
2. Select the "Forgot Password" option on the login page.
3. You will receive an email titled "Reset Password".
4. Follow the email's instructions to reset the password.
If you are unsure if you are using the correct email address, you can confirm which email you signed up with by searching for your "Welcome Email" our system sent you on day 1. It's titled "Welcome to Simply Benefits" and came from firstname.lastname@example.org.
Note: If you don't see the email after several minutes, refer to this page.