Coverage and Claims

Coverage and Claims related articles

How Do I Check My Claims and Usage?
Checking your claims history and usage only takes seconds. There are two ways you can do this: 1. From the App Go to the "Simply Benefits"...
Wed, 20 Apr, 2022 at 3:15 PM
Problem Submitting a Claim
If you encounter an issue submitting a claim Ensure the file you are trying to submit is an image file (.png, .jpg, .heic), or a pdd. Any photo taken from...
Thu, 5 May, 2022 at 1:50 PM
How Do I Check My Coverage?
Checking your coverage has never been easier! Here's how to do it: 1. From the App Open your Simply Benefits app and then click the hamburger m...
Wed, 20 Apr, 2022 at 3:22 PM
When Will I Be Reimbursed?
When you submit a claim to Simply Benefits, it goes through an adjudication process backed by our AI-powered systems and human-powered teams. Our aim is to ...
Wed, 20 Apr, 2022 at 3:23 PM
How Do I Find My Benefits Card (MyCard)
Simply Benefits offers a fully digital Drug and Travel card called "MyCard". You can access MyCard by logging into your Simply Benefits A...
Wed, 20 Apr, 2022 at 3:24 PM
How Do I Submit a Health Spending Account (HSA) Claim?
To submit a Health Spending Account (HSA) claim, follow these steps: 1. First, click the “Spending Accounts” button on your left-hand side navigation. ...
Thu, 21 Apr, 2022 at 3:24 PM
How to Submit a Lifestyle Spending Account (LSA) Claim
If you're looking to submit a Lifestyle Spending Account (LSA) claim, follow these steps: 1. First, click the “Spending Accounts” button on your le...
Thu, 21 Apr, 2022 at 3:24 PM
How Do I Submit a Claim?
If you're looking to submit a Drug, Dental, Health, Paramedical, or Vision claim then follow these steps: 1. If it’s your first time submitting a c...
Fri, 11 Feb, 2022 at 2:29 PM
Claims Receipt Requirements
Simply Benefits follows the Canadian Life and Health Insurance Associations recommendations for claims receipts. This helps ensure receipts are consistently...
Fri, 21 Jan, 2022 at 2:25 PM
No option to "Select Photo" while making claim in mobile app
Simply Benefits requires use of photos/files when uploading claims. You can take a picture at the time of claim submission, or you can select an existing ph...
Mon, 29 Aug, 2022 at 4:20 PM